Refunds and withdrawal

Withdrawal, refunds and complaints

Paddle's refund policy applies together with mandatory consumer rights: https://www.paddle.com/legal/refund-policy . Eligible consumers ordinarily have a 14-day withdrawal period; for immediately supplied digital content, loss of that right depends on the legally required prior express consent, acknowledgement and confirmation. Accepting general terms alone does not waive it. Defective, missing or materially non-conforming content remains subject to statutory remedies. No blanket no-refund rule or additional voluntary money-back guarantee is imposed here.

Request withdrawal or a refund through https://paddle.net or the transaction-management link in your Paddle receipt. Paddle provides an online withdrawal option for eligible transactions. You may also contact fabrizio.ferrante@phabdev.it with the order reference, purchase date and a clear statement of your request; never send full card details. We assist with delivery/product issues and coordinate applicable remedies with Paddle. A refund or chargeback can revoke download access; a refunded license may no longer be used.

Italian law governs the supplier license, without excluding mandatory protections or the competent forum available to consumers in their country. Paddle's terms govern its payment services. Nothing limits rights or liability that cannot lawfully be excluded. Contact support for complaints; doing so does not restrict statutory remedies or lawful payment disputes.